{"id":151,"date":"2021-01-02T16:22:59","date_gmt":"2021-01-02T16:22:59","guid":{"rendered":"https:\/\/www.m4-consulting.com\/apps\/?p=151"},"modified":"2026-02-08T23:49:31","modified_gmt":"2026-02-08T23:49:31","slug":"octopus-compare-faq","status":"publish","type":"post","link":"https:\/\/www.m4-consulting.com\/apps\/help\/octopus-compare\/","title":{"rendered":"Octopus Compare FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"151\" class=\"elementor elementor-151\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-290ac73 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"290ac73\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c441b5a\" data-id=\"c441b5a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26ba6f6 elementor-widget elementor-widget-heading\" data-id=\"26ba6f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-xxl\">Octopus Compare FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-30627f1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"30627f1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6e599cf\" data-id=\"6e599cf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-39713b7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"39713b7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-9e0ac66\" data-id=\"9e0ac66\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e9d0991 elementor-widget elementor-widget-heading\" data-id=\"e9d0991\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Octopus Compare has a new website!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a22ecc elementor-widget elementor-widget-text-editor\" data-id=\"5a22ecc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Octopus Compare is now on the web. Get more tariff comparisons, more historical data, and powerful new tools for gas and export \u2014 all using your real Octopus Energy usage, and usable just like an app.<\/p>\n<p>Checkout our blog post announcing Octopus Compare for the web and signup for free today for newly improved comparisons!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4e5d26 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"f4e5d26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/octopus.compare\/blog\/welcome-to-octopus-compare-web\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">View Annoucement<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-787b81b elementor-widget elementor-widget-button\" data-id=\"787b81b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/octopus.compare\/blog\/octopus-compare-new-mobile-app-coming-soon\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">View App v2 Annoucement<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-15dda36 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15dda36\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-98350fc\" data-id=\"98350fc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c356cf3\" data-id=\"c356cf3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-7102835 elementor-widget elementor-widget-spacer\" data-id=\"7102835\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6f5db8 elementor-button-success elementor-align-center elementor-widget elementor-widget-button\" data-id=\"e6f5db8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/wiki.m4-consulting.com\/books\/octopus-compare\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Visit the Wiki For Support Documents<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f1e465 elementor-alert-warning elementor-widget elementor-widget-alert\" data-id=\"1f1e465\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alert.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-alert\" role=\"alert\">\n\n\t\t\t\t\t\t<span class=\"elementor-alert-title\">Tracker Rates Showing in Upcoming<\/span>\n\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-alert-description\">We're aware that some users are seeing tracker rates showing in the Upcoming rates page by default, when you'd rather view the Agile ones. We'll be improving this in the future, but for now, please head to the settings icon in the top right corner of the Upcoming tab, select \"Tariff Selection\" where you can select which ever version of Agile you'd like to track! Thank you.<\/span>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa60d4b elementor-widget elementor-widget-heading\" data-id=\"fa60d4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Question not answered? Get in contact!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-13e7579 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"13e7579\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-65c7c73\" data-id=\"65c7c73\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48b1d0c fluentform-widget-submit-button-custom elementor-widget elementor-widget-fluent-form-widget\" data-id=\"48b1d0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"fluent-form-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n            <div class=\"fluentform-widget-wrapper fluentform-widget-align-default\">\n\n            \n            <div class='fluentform ff-default fluentform_wrapper_3 ffs_default_wrap'><form data-form_id=\"3\" id=\"fluentform_3\" class=\"frm-fluent-form fluent_form_3 ff-el-form-top ff_form_instance_3_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_3_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Support Form<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='151' \/><input type=\"hidden\" id=\"_fluentform_3_fluentformnonce\" name=\"_fluentform_3_fluentformnonce\" value=\"7157e5ea35\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/apps\/wp-json\/wp\/v2\/posts\/151\" \/><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_query_type' aria-label=\"Query\">Query<\/label><\/div><div class='ff-el-input--content'><select name=\"query_type\" id=\"ff_3_query_type\" class=\"ff-el-form-control\" data-name=\"query_type\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=true><option value=\"\">- Select -<\/option><option value=\"Missing Data\"  >Missing Data<\/option><option value=\"General Feedback \/ Enquiry\"  >General Feedback \/ Enquiry<\/option><option value=\"Subscriptions\"  >Subscriptions<\/option><option value=\"Other\"  >Other<\/option><\/select><\/div><\/div><div data-name=\"ff_cn_id_1\"  class='ff-t-container ff-column-container ff_columns_total_1  has-conditions '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 100%;'><div class=\"ff-el-group ff-el-section-break  ff_left\" data-name=\"section_break-3_1\" ><h3 class='ff-el-section-title'>Before getting in contact...<\/h3><div class='ff-section_break_desk'><p>Please confirm \/ try the following to hopefully assist with retrieving missing data!<\/p><\/div><hr \/><\/div><div class='ff-el-group  ff-custom_html' tabindex='-1' data-name=\"custom_html-3_2\" ><h6>Is the data available via your Octopus Energy App?<\/h6>\n<p>If you have an Octopus Home Mini, please use the website to confirm this, as the app may make it appear you have data, but this might be coming from your Home Mini and not your smart meter<\/p>\n<h6>Are all your details up to date in the \"Energy Details\" page in our app?<\/h6>\n<p>If you've recently got a new smart meter, or reset your API key, you'll first need to update these details. Currently, if you have regenerated your API key, you'll first need to reset the app in Settings &gt; Advanced &gt; Reset App<\/p>\n<p>&nbsp;<\/p>\n<p>If everything is available and your details are up-to-date, it can be that Octopus Compare has fallen out of sync or gotten stuck on some data. Please try a full refresh in Settings &gt; Advanced &gt; Refresh Data.<\/p>\n<blockquote>\n<p>Note: A full refresh is different to a refresh on the Compare tab, as this first removes any locally stored data and attempts to fetch a new copy of your consumption and tariff rates<\/p>\n<\/blockquote><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label  aria-label=\"Did this solve your query?\">Did this solve your query?<\/label><\/div><div class='ff-el-input--content'><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=input_radio_ae94968e1a9c8dfc5f64dd60ae02bab8><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"yes\"  id='input_radio_ae94968e1a9c8dfc5f64dd60ae02bab8' aria-label='Yes' aria-invalid='false' aria-required=true> <span>Yes<\/span><\/label><\/div><div class='ff-el-form-check ff-el-form-check-'><label class='ff-el-form-check-label' for=input_radio_bd1fd2fe59d894344c6eae60eab84b52><input  type=\"radio\" name=\"input_radio\" data-name=\"input_radio\" class=\"ff-el-form-check-input ff-el-form-check-radio\" value=\"No\"  id='input_radio_bd1fd2fe59d894344c6eae60eab84b52' aria-label='No' aria-invalid='false' aria-required=true> <span>No<\/span><\/label><\/div><\/div><\/div><div class=\"ff-el-group ff-el-section-break  ff_left\" data-name=\"section_break-3_3\" ><h3 class='ff-el-section-title'>\ud83c\udf89<\/h3><div class='ff-section_break_desk'><p>We're glad to hear the above resolved this for you! If there's anything else we can assist with, please select a different query type above and we'll be happy to help!<\/p>\n<p>Thank you for downloading and using Octopus Compare!<\/p><\/div><hr \/><\/div><\/div><\/div><div data-name=\"ff_cn_id_2\"  class='ff-t-container ff-column-container ff_columns_total_1  has-conditions '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 100%;'><div class=\"ff-el-group ff-el-section-break  ff_left\" data-name=\"section_break-3_4\" ><h3 class='ff-el-section-title'>Your Details<\/h3><div class='ff-section_break_desk'><\/div><hr \/><\/div><div data-type=\"name-element\" data-name=\"name\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group  ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_name_first_name_' >Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"name[first_name]\" id=\"ff_3_name_first_name_\" class=\"ff-el-form-control\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_email' aria-label=\"Email\">Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_3_email\" class=\"ff-el-form-control\" placeholder=\"Email Address\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_app_version' aria-label=\"App Version\">App Version<\/label><\/div><div class='ff-el-input--content'><select name=\"app_version\" id=\"ff_3_app_version\" class=\"ff-el-form-control\" data-name=\"app_version\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=true><option value=\"\">- Select -<\/option><option value=\"1.4.7\"  >1.4.7<\/option><option value=\"1.4.8\"  >1.4.8<\/option><option value=\"1.5.0\"  >1.5.0<\/option><option value=\"1.5.1\"  >1.5.1<\/option><option value=\"2.x\"  >2.x<\/option><\/select><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_3\"  class='ff-t-container ff-column-container ff_columns_total_2  has-conditions '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_platform_name' >Platform<\/label><\/div><div class='ff-el-input--content'><select name=\"platform_name\" id=\"ff_3_platform_name\" class=\"ff-el-form-control\" data-name=\"platform_name\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=true><option value=\"\">- Select -<\/option><option value=\"Android\"  >Android<\/option><option value=\"iOS \/ iPadOS \/ macOS\"  >iOS \/ iPadOS \/ macOS<\/option><\/select><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_3_platform_android_version' aria-label=\"Android Version\">Android Version<\/label><\/div><div class='ff-el-input--content'><select name=\"platform_android_version\" id=\"ff_3_platform_android_version\" class=\"ff-el-form-control\" data-name=\"platform_android_version\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=false><option value=\"\">- Select -<\/option><option value=\"5 (Lollipop)\"  >5 (Lollipop)<\/option><option value=\"6 (Marshmallow)\"  >6 (Marshmallow)<\/option><option value=\"7 (Nougat)\"  >7 (Nougat)<\/option><option value=\"8 (Oreo)\"  >8 (Oreo)<\/option><option value=\"9 (Pie)\"  >9 (Pie)<\/option><option value=\"10\"  >10<\/option><option value=\"11\"  >11<\/option><option value=\"12\"  >12<\/option><option value=\"13\"  >13<\/option><option value=\"14\"  >14<\/option><option value=\"15\"  >15<\/option><option value=\"16\"  >16<\/option><\/select><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_3_platform_ios_version' aria-label=\"iOS Version\">iOS Version<\/label><\/div><div class='ff-el-input--content'><select name=\"platform_ios_version\" id=\"ff_3_platform_ios_version\" class=\"ff-el-form-control\" data-name=\"platform_ios_version\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=false><option value=\"\">- Select -<\/option><option value=\"11\"  >11<\/option><option value=\"12\"  >12<\/option><option value=\"13\"  >13<\/option><option value=\"14\"  >14<\/option><option value=\"15\"  >15<\/option><option value=\"16\"  >16<\/option><option value=\"17\"  >17<\/option><\/select><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_4\"  class='ff-t-container ff-column-container ff_columns_total_1  has-conditions '><div class='ff-t-cell ff-t-column-1' style='flex-basis: 100%;'><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_message' aria-label=\"Message\">Message<\/label><\/div><div class='ff-el-input--content'><textarea aria-invalid=\"false\" aria-required=true name=\"message\" id=\"ff_3_message\" class=\"ff-el-form-control\" rows=\"3\" cols=\"2\" data-name=\"message\" ><\/textarea><\/div><\/div><div class='ff-el-group ' ><div class='ff-el-input--content'><div data-fluent_id='3' name='h-captcha-response'><div\n\t\tdata-sitekey='05b32068-1c25-4ae7-a51e-6d6eed55518a'\n\t\tid='fluentform-hcaptcha-3-1'\n\t\tclass='ff-el-hcaptcha h-captcha'><\/div><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group ff-text-left  has-conditions ff_submit_btn_wrapper ff_submit_btn_wrapper_custom'><button class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style wpf_has_custom_css\" type=\"submit\" name=\"custom_submit_button-3_5\" data-name=\"custom_submit_button-3_5\" >Submit<\/button><style>form.fluent_form_3 .wpf_has_custom_css.ff-btn-submit { background-color:#1a7efb;border-color:#1a7efb;color:#ffffff;min-width:100%; }form.fluent_form_3 .wpf_has_custom_css.ff-btn-submit:hover { background-color:#ffffff;border-color:#1a7efb;color:#1a7efb;min-width:100%; } <\/style><\/div><\/fieldset><\/form><div id='fluentform_3_errors' class='ff-errors-in-stack ff_form_instance_3_1 ff-form-loading_errors ff_form_instance_3_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_3_1 = {\"id\":\"3\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_3_1\",\"form_id_selector\":\"fluentform_3\",\"rules\":{\"query_type\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"input_radio\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"name[first_name]\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"name[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"name[last_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"email\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global_message\":\"This field must contain a valid email\",\"global\":true}},\"app_version\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"platform_name\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"platform_android_version\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"platform_ios_version\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"message\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"h-captcha-response\":[]},\"debounce_time\":300,\"conditionals\":{\"ff_cn_id_1\":{\"type\":\"any\",\"status\":true,\"conditions\":[{\"field\":\"query_type\",\"value\":\"Missing Data\",\"operator\":\"=\"}]},\"section_break-3_1\":{\"conditions\":[],\"status\":false,\"type\":\"any\",\"container_condition\":{\"type\":\"any\",\"status\":true,\"conditions\":[{\"field\":\"query_type\",\"value\":\"Missing Data\",\"operator\":\"=\"}]}},\"custom_html-3_2\":{\"conditions\":[],\"status\":false,\"type\":\"any\",\"container_condition\":{\"type\":\"any\",\"status\":true,\"conditions\":[{\"field\":\"query_type\",\"value\":\"Missing Data\",\"operator\":\"=\"}]}},\"input_radio\":{\"conditions\":[],\"status\":false,\"type\":\"any\",\"container_condition\":{\"type\":\"any\",\"status\":true,\"conditions\":[{\"field\":\"query_type\",\"value\":\"Missing Data\",\"operator\":\"=\"}]}},\"section_break-3_3\":{\"conditions\":[],\"status\":false,\"type\":\"any\",\"container_condition\":{\"type\":\"any\",\"status\":true,\"conditions\":[{\"field\":\"query_type\",\"value\":\"Missing Data\",\"operator\":\"=\"}]}},\"ff_cn_id_2\":{\"type\":\"any\",\"status\":true,\"conditions\":[{\"field\":\"query_type\",\"value\":\"Missing Data\",\"operator\":\"!=\"},{\"field\":\"input_radio\",\"value\":\"No\",\"operator\":\"=\"}],\"condition_groups\":[{\"rules\":[{\"field\":\"\",\"value\":\"\",\"operator\":\"\"}],\"title\":\"\",\"isEditingTitle\":false,\"isPreviewOpen\":false,\"isGroupOpen\":true}]},\"section_break-3_4\":{\"conditions\":[],\"status\":false,\"type\":\"any\",\"container_condition\":{\"type\":\"any\",\"status\":true,\"conditions\":[{\"field\":\"query_type\",\"value\":\"Missing Data\",\"operator\":\"!=\"},{\"field\":\"input_radio\",\"value\":\"No\",\"operator\":\"=\"}],\"condition_groups\":[{\"rules\":[{\"field\":\"\",\"value\":\"\",\"operator\":\"\"}],\"title\":\"\",\"isEditingTitle\":false,\"isPreviewOpen\":false,\"isGroupOpen\":true}]}},\"name\":{\"conditions\":[],\"status\":false,\"type\":\"any\",\"container_condition\":{\"type\":\"any\",\"status\":true,\"conditions\":[{\"field\":\"query_type\",\"value\":\"Missing Data\",\"operator\":\"!=\"},{\"field\":\"input_radio\",\"value\":\"No\",\"operator\":\"=\"}],\"condition_groups\":[{\"rules\":[{\"field\":\"\",\"value\":\"\",\"operator\":\"\"}],\"title\":\"\",\"isEditingTitle\":false,\"isPreviewOpen\":false,\"isGroupOpen\":true}]}},\"email\":{\"conditions\":[],\"status\":false,\"type\":\"any\",\"container_condition\":{\"type\":\"any\",\"status\":true,\"conditions\":[{\"field\":\"query_type\",\"value\":\"Missing Data\",\"operator\":\"!=\"},{\"field\":\"input_radio\",\"value\":\"No\",\"operator\":\"=\"}],\"condition_groups\":[{\"rules\":[{\"field\":\"\",\"value\":\"\",\"operator\":\"\"}],\"title\":\"\",\"isEditingTitle\":false,\"isPreviewOpen\":false,\"isGroupOpen\":true}]}},\"app_version\":{\"conditions\":[],\"status\":false,\"type\":\"any\",\"container_condition\":{\"type\":\"any\",\"status\":true,\"conditions\":[{\"field\":\"query_type\",\"value\":\"Missing Data\",\"operator\":\"!=\"},{\"field\":\"input_radio\",\"value\":\"No\",\"operator\":\"=\"}],\"condition_groups\":[{\"rules\":[{\"field\":\"\",\"value\":\"\",\"operator\":\"\"}],\"title\":\"\",\"isEditingTitle\":false,\"isPreviewOpen\":false,\"isGroupOpen\":true}]}},\"ff_cn_id_3\":{\"type\":\"all\",\"status\":true,\"conditions\":[{\"field\":\"query_type\",\"value\":\"Missing Data\",\"operator\":\"!=\"},{\"field\":\"input_radio\",\"value\":\"No\",\"operator\":\"=\"}],\"condition_groups\":[{\"rules\":[{\"field\":\"\",\"value\":\"\",\"operator\":\"\"}],\"title\":\"\",\"isEditingTitle\":false,\"isPreviewOpen\":false,\"isGroupOpen\":true}]},\"platform_name\":{\"conditions\":[],\"status\":false,\"type\":\"any\",\"container_condition\":{\"type\":\"all\",\"status\":true,\"conditions\":[{\"field\":\"query_type\",\"value\":\"Missing Data\",\"operator\":\"!=\"},{\"field\":\"input_radio\",\"value\":\"No\",\"operator\":\"=\"}],\"condition_groups\":[{\"rules\":[{\"field\":\"\",\"value\":\"\",\"operator\":\"\"}],\"title\":\"\",\"isEditingTitle\":false,\"isPreviewOpen\":false,\"isGroupOpen\":true}]}},\"platform_android_version\":{\"conditions\":[],\"status\":false,\"type\":\"any\",\"container_condition\":{\"type\":\"all\",\"status\":true,\"conditions\":[{\"field\":\"query_type\",\"value\":\"Missing Data\",\"operator\":\"!=\"},{\"field\":\"input_radio\",\"value\":\"No\",\"operator\":\"=\"}],\"condition_groups\":[{\"rules\":[{\"field\":\"\",\"value\":\"\",\"operator\":\"\"}],\"title\":\"\",\"isEditingTitle\":false,\"isPreviewOpen\":false,\"isGroupOpen\":true}]}},\"platform_ios_version\":{\"conditions\":[],\"status\":false,\"type\":\"any\",\"container_condition\":{\"type\":\"all\",\"status\":true,\"conditions\":[{\"field\":\"query_type\",\"value\":\"Missing Data\",\"operator\":\"!=\"},{\"field\":\"input_radio\",\"value\":\"No\",\"operator\":\"=\"}],\"condition_groups\":[{\"rules\":[{\"field\":\"\",\"value\":\"\",\"operator\":\"\"}],\"title\":\"\",\"isEditingTitle\":false,\"isPreviewOpen\":false,\"isGroupOpen\":true}]}},\"ff_cn_id_4\":{\"type\":\"any\",\"status\":true,\"conditions\":[{\"field\":\"input_radio\",\"value\":\"No\",\"operator\":\"=\"},{\"field\":\"query_type\",\"value\":\"Missing Data\",\"operator\":\"!=\"}],\"condition_groups\":[{\"rules\":[{\"field\":\"input_radio\",\"value\":\"No\",\"operator\":\"=\"},{\"field\":\"\",\"value\":\"\",\"operator\":\"\"}],\"title\":\"\",\"isEditingTitle\":false,\"isPreviewOpen\":false,\"isGroupOpen\":true}]},\"message\":{\"conditions\":[],\"status\":false,\"type\":\"any\",\"container_condition\":{\"type\":\"any\",\"status\":true,\"conditions\":[{\"field\":\"input_radio\",\"value\":\"No\",\"operator\":\"=\"},{\"field\":\"query_type\",\"value\":\"Missing Data\",\"operator\":\"!=\"}],\"condition_groups\":[{\"rules\":[{\"field\":\"input_radio\",\"value\":\"No\",\"operator\":\"=\"},{\"field\":\"\",\"value\":\"\",\"operator\":\"\"}],\"title\":\"\",\"isEditingTitle\":false,\"isPreviewOpen\":false,\"isGroupOpen\":true}]}},\"custom_submit_button-3_5\":{\"type\":\"any\",\"status\":true,\"conditions\":[{\"field\":\"input_radio\",\"value\":\"No\",\"operator\":\"=\"}]}}};\n                            <\/script>\n                        <\/div>\n\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Octopus Compare FAQ Octopus Compare has a new website! Octopus Compare is now on the web. Get more tariff comparisons, more historical data, and powerful new tools for gas and export \u2014 all using your real Octopus Energy usage, and usable just like an app. Checkout our blog post announcing Octopus Compare for the web [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-151","post","type-post","status-publish","format-standard","hentry","category-help"],"_links":{"self":[{"href":"https:\/\/www.m4-consulting.com\/apps\/wp-json\/wp\/v2\/posts\/151","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.m4-consulting.com\/apps\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.m4-consulting.com\/apps\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.m4-consulting.com\/apps\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.m4-consulting.com\/apps\/wp-json\/wp\/v2\/comments?post=151"}],"version-history":[{"count":188,"href":"https:\/\/www.m4-consulting.com\/apps\/wp-json\/wp\/v2\/posts\/151\/revisions"}],"predecessor-version":[{"id":718,"href":"https:\/\/www.m4-consulting.com\/apps\/wp-json\/wp\/v2\/posts\/151\/revisions\/718"}],"wp:attachment":[{"href":"https:\/\/www.m4-consulting.com\/apps\/wp-json\/wp\/v2\/media?parent=151"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.m4-consulting.com\/apps\/wp-json\/wp\/v2\/categories?post=151"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.m4-consulting.com\/apps\/wp-json\/wp\/v2\/tags?post=151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}